Bookings · Payments · WhatsApp AI · CRM
Booking and membership operating system.Shaped around the way you work.
Your own branded booking app, a WhatsApp AI concierge, payments, memberships and CRM. We set it up for your business, then keep building what you ask for.
Cedar Physio
Business account
- Venues
- 30+
- Bookings processed
- 100,000+
- Clients & members
- 40,000+
- Countries
- 4
Who it is for
Built for the way your business runs
Flow is one platform, set up differently for every kind of venue. Pick yours to see what that looks like.
Keep every court full, from the first slot to the last.
Online court booking, peak pricing, split payments and coaching programs in one system, booked from an app that carries your club name.
- Peak and off-peak pricingRates per court and time window, applied to every booking automatically.
- Split paymentsOne player books, the other three pay their own share from a link.
- Coaching and academiesPrivate lessons, clinics and term programs beside open play.
- Bookings over WhatsAppThe AI concierge answers availability questions and books inside the chat.
A few of the venues on Flow
Book a court
Padel · 90 minutes
Available times
Court 3 · Panoramic
Thu 12 · 8:00 to 9:30 PM
Split with players
Each player pays their own share
You're booked
Thu 12 · 8:00 to 9:30 PM
Court 3 · Panoramic
Northside Padel
Show this pass at reception
Some of the clubs, studios and academies on Flow
The platform
Everything your customers and your team touch, in one system
These are the real flows your members and staff use every day, recreated with sample data.
An app with your name on it
Members book, pay and manage everything from your own app and website, never from a shared marketplace.
- Branded iOS and Android app and booking website
- Book and pay in a few taps
- Arabic and English, with full right-to-left
Good evening, Sara
Next match
Court 3 · Thu 8:00 PM
Doubles · 90 minutes
This week
Built with you
Ask for it. We build it.
Most booking software asks you to change how you run your business. We work the other way around. Your requests go straight to the team that builds Flow, and many of the features clubs use every day started as one venue’s idea.
- Features shipped in the last 3 months
- 600+
- New releases
- Weekly
- A direct line to the builders
- 1:1
Let us postpone a fixed session more than once
Show product photos on the POS
Create a discount while booking
Give each location its own contact number
Add custom fields to customer exports
Live for your venueFilter the WhatsApp inbox by location
Live for your venueShow coach utilization in reports
Live for your venueNothing was ever “not possible.” Every time we came to them with an idea, they found a way to make it happen, and usually made it better than we imagined.
Frame Studio
How we work with you
- 01
Tell us how you run things
A walkthrough of your schedule, pricing, memberships and the tools you use today.
- 02
We set it up and move your data
Customers, package balances and memberships import from spreadsheets, so nobody starts from zero.
- 03
Launch under your brand
Your booking site, app and WhatsApp number go live with your name on them.
- 04
Keep asking
Send requests any time. We review them with you and ship improvements every week.
In their words
What some of our clients say
“Booking a class takes seconds, the flow is clean and intuitive, and our members genuinely enjoy using it.”
Read the full reviewShow less
Working with ASK AI has been one of the best decisions we made in building Frame. From day one they understood that a boutique studio lives or dies by the details, and they built us an app that reflects that: booking a class takes seconds, the flow is clean and intuitive, and our members genuinely enjoy using it. We’ve had clients comment on how effortless it is, which is rare praise for a booking system.
What impressed us most is that nothing was ever “not possible.” Every time we came to them with an idea (a custom feature, a change to how something worked, a request specific to how we run things), they found a way to make it happen, and usually made it better than we imagined.
The back end has been just as valuable. The CRM gives us real visibility into our members and our operations, it’s genuinely easy for the team to use, and it’s helped us make smarter decisions about everything from scheduling to retention. They’re not just developers, they’re partners in how we run the studio. We couldn’t recommend them more highly.
“If we need a feature that isn’t currently available, they are often able to develop and implement it very quickly.”
Read the full reviewShow less
What I value most about the Ask AI platform is how user-friendly and intuitive it is, making it easy to navigate for everyone, regardless of their technical background or experience.
The Ask AI team is also always available, quick to respond, and genuinely helpful when it comes to solving any issues. What we appreciate most, however, is their openness to feedback. If we need a feature that isn’t currently available, they are often able to develop and implement it very quickly. This makes us feel truly heard as a business and allows us to continuously improve both our own experience and, most importantly, the experience we offer our customers.
“Ask Flow has been our favorite booking system! It’s fast, seamless, and incredibly easy to use.”
Read the full reviewShow less
Ask Flow has been our favorite booking system! It’s fast, seamless, and incredibly easy to use. What truly sets it apart is your amazing customer service; your team is always responsive, supportive, and quick to handle any request we have. Really appreciate all the efforts you and your team are putting into this. يعطيكم العافية
“The AI integration has definitely been a standout for us.”
Read the full reviewShow less
We’ve been really impressed so far. The platform is smooth, intuitive, and just makes sense, both from a client perspective and behind the scenes for our team.
The built-in support and guidance make a real difference, and the AI integration has definitely been a standout for us. It feels like a platform that’s really keeping up with where things are going.
“They’re always open to feedback and willing to work with us to find solutions that fit our business needs.”
Read the full reviewShow less
What I appreciate most about the software is how user-friendly and flexible the platform is. The team is very responsive and supportive, and they’re always open to feedback and willing to work with us to find solutions that fit our business needs.
Built for your market
Ready for your market from day one
Truly multilingual
Every customer surface ships in your language, including full Arabic with real right-to-left layout: booking pages, WhatsApp messages, receipts and reminders.
Local payment methods
Cards and Apple Pay through licensed gateways such as Stripe, plus local methods such as mada, with payouts in your currency to your bank account.
Accounting and e-invoicing
Every paid booking, package and membership syncs to Oracle, Odoo, Zoho Books or your regional system as an invoice, including ZATCA-compliant e-invoices in Saudi Arabia.
WhatsApp-native
Official WhatsApp Business API for confirmations, reminders and an AI concierge, with 200,000+ messages delivered.
Accepted through licensed gateways
Connected to your accounting
Oracle
Odoo
Zoho Books
Wafeq
Qoyod
Need ZATCA e-invoicing only? Use eInvoiceMe on its own.
FAQ
Questions venues ask us
What is Flow and who is it for?
Flow (AskFlow) is a booking and operations platform for padel and tennis clubs, yoga and pilates studios, clinics and wellness centres, gyms, membership clubs, sports academies, and schools or multi-site operators. It combines online booking, payments, packages and memberships, a WhatsApp AI concierge, a POS and a CRM in one system under your own brand, and we keep building the features you ask for.
How fast can my venue go live on Flow?
Most venues launch within days. We set up your branded booking page, courts or class schedules, pricing and payment account with you, then import your existing customers and package balances from Excel or your previous system, so you never start from zero.
Will the booking page carry my brand or yours?
Yours, 100%. Your logo, your colors, your own domain. Customers book at your own website address, and there is no marketplace exposing your members to competing venues. Tenants can even ship their own branded iOS and Android app.
Does Flow work for clinics and wellness centres?
Yes. Physiotherapy, chiropractic, therapy, recovery and wellness clinics run appointments on Flow: each practitioner has their own calendar and services, clients buy courses or session packages, intake questions are collected at sign-up, and confirmations and reminders go out on WhatsApp. Flow runs scheduling, payments and client records; it is not a clinical notes or medical records system.
Can you build a feature my venue needs?
Yes. Requests go straight to the team that builds Flow. We review them with you, and many of the features clubs and studios use every day started as one venue’s request. If it helps how you run your business, we will find a way to build it.
Which payment methods can my customers use?
Visa, Mastercard and Apple Pay, plus local methods such as mada, through licensed payment gateways including Stripe, with payouts in your currency to your business bank account. Cash, bank transfer and pay-at-venue flows are supported too, including split payments.
Which accounting systems does Flow connect to?
Oracle, Odoo and Zoho Books, plus Wafeq, Qoyod and Daftra. Invoices and credit notes sync automatically, including ZATCA-compliant e-invoices for businesses in Saudi Arabia, and venues that only need ZATCA e-invoicing can use eInvoiceMe on its own. If you use another system, tell us: integrations are part of what we build on request.
Does Flow send booking confirmations and reminders on WhatsApp?
Yes, natively, through the official WhatsApp Business API. Confirmations, reminders, cancellations and package-renewal notices go out in Arabic or English automatically. Over 200,000 WhatsApp messages have been delivered through the platform.
Contact
Talk to us
Tell us about your venue and we will get back to you the same day, or pick a time that suits you directly.
See Flow set up for a business like yours
A 30-minute walkthrough with the team that builds it, in Arabic or English.